Service
Voice assistants that answer, qualify and book.
Inbound and outbound calls handled end to end, with the transcript, outcome and booking written back to your systems.
Every missed call is a missed booking, a missed qualification or a customer who calls the next number. After-hours coverage is expensive, and a receptionist cannot be on every line.
A voice assistant is not a phone tree. It listens, answers the actual question, checks the calendar and either books the slot or hands the call to a person with context.
What we build
Inbound calls
Answers common questions, checks availability and books appointments, with a transcript of every call.
Lead qualification
Asks the questions that matter, scores the lead and sends the details to your CRM or inbox.
Appointment booking
Checks your calendar, offers real slots and writes the booking back, with a confirmation by message.
Outbound follow-up
Calls leads or customers with an agreed script, records the outcome and escalates anything sensitive.
What's included
- Call flow and script design
- A Vapi voice assistant build
- Calendar and CRM integration
- Escalation rules for complex calls
- Transcripts and call outcomes
- Testing on real scenarios before launch
How it works
Audit
We look at the workflow, the tools and the edge cases before proposing anything.
Scope
One system, fixed scope and written acceptance criteria. No deposit.
Build
Working software every two days, tested on real data inside your accounts.
Launch
Tested, handed over. Code, accounts and documentation in your name.
Questions about voice assistants
Can it answer calls after hours?
Yes. The assistant can answer around the clock and book or qualify calls when your team is offline.
Can it book appointments?
Yes. It checks your calendar, offers real slots and writes the booking back, with a confirmation by message.
Does it sound robotic?
The voice and script are designed for your use case. We test on real scenarios and tune the conversation before launch.
What happens on a complex call?
The assistant follows an escalation path agreed during scoping. It hands the call to a person or takes a message with the context your team needs.
Which languages can it handle?
Language coverage is scoped per workflow. We confirm the languages and accents you need during the audit.
What does it cost?
Voice projects are scoped and quoted before work begins. Ongoing monitoring and escalation start at $499 per month.
Related
Start with one workflow.
We'll audit one workflow, tell you what it takes, and say if it's worth automating.